Living with Mould, Leaks or Broken Heating? You Could Be Owed £1,000s in Compensation

If your council or housing association home is in disrepair — and your landlord hasn’t fixed it — you may qualify for a no-win, no-fee claim.

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▶Trained advisors can help to assess your claim. Start your enquiry here

Why Thousands of Tenants Are Claiming Now

• Compensation for distress, damage to belongings, and poor living conditions
• Landlords legally required to keep properties safe and habitable
• No upfront costs – you only pay if you win

If your claim is unsuccessful, you won’t have to pay anything. Successful claimants typically pay 25% of awarded compensation. Terms and conditions apply*. Click here for more information.

You don’t have to use the services of a claims management company, you can contact the Housing Ombudsman Service and manage the process yourself for free. Our specialist partners, to whom we refer consumer enquiries, pay us a marketing fee.

Start Your Free Claim Check

Six Common Problems That Could Qualify

1. Damp or mould affecting walls, ceilings, or floors
2. Leaks and water damage from pipes or roofs
3. Broken heating or no hot water
4. Unsafe wiring or faulty electrics
5. Cracks, subsidence or structural damage
6. Rodent or pest infestations due to poor upkeep

Check If You Qualify Now

How the Process Works

Step 1

Answer a few quick questions about your housing situation

Step 2

Get a free assessment from our trusted partners

Step 3

If eligible, they will connect you with a solicitor who specialises in housing disrepair claims

Check My Eligibility

Do You Meet These Basic Criteria?

1. You live in a council or housing association property
2. You reported the problem to your landlord at least 3 months ago
3. The issue is still unresolved and affects your health or home life

If this sounds like you, start now – it takes less than a minute to make your enquiry.

See If You Can Claim

Why Act Now?

• Quick action can help speed up repairs and compensation
• Issues often get worse over time — don’t wait for further damage
• Legal time limits apply (up to 6 years for disrepair, 3 years for health claims)

Check If You Qualify Now

Your Right to Timely, Proper Repairs

As a tenant in the UK, you have the legal right to live in a home that is safe, warm and free from serious hazards. Landlords are required by law to carry out essential repairs within a reasonable timeframe — especially when issues affect your health or safety.

But too often, repair requests are ignored or delayed.

By starting a housing disrepair claim, you not only put pressure on your landlord to act, but you also increase the likelihood that repairs will be completed to the proper legal standard — and done sooner.

Making a claim isn't just about compensation. It's about getting the support you need to live comfortably and safely in your home.

Take the First Step Now

Trusted & FCA-Regulated Partners

We work with regulated experts who specialise in helping tenants like you. There are no upfront costs, and you’ll get support at every stage of your claim.