Are you living in poorly maintained or unhealthy rented
accommodation? Maybe you’ve reported problems such as mould, pests
or leaks, but nothing has been done. Perhaps you’ve even avoided
telling your landlord, in case it causes more stress.
If you feel like your voice isn’t being heard, and that no-one
will ever put things right, Disrepair Compensation Specialists
can help.
We'll refer you directly to our housing disrepair partner specialists who will provide you with the expert support you need to make a Housing
Disrepair claim that could sort out repairs and even pay you
compensation.
Your claim will be handled on a no win, no fee basis, meaning that if your claim is unsuccessful, you won’t have to pay anything. Successful claimants typically pay 25% of awarded compensation. Terms and conditions apply*. Click here for more information.
You don’t have to use the services of a claims management company, you can contact the Housing Ombudsman Service and manage the process yourself for free. Our specialist partners, to whom we refer consumer enquiries, pay us a marketing fee.
But making a housing disrepair claim isn’t just about finally getting
things
fixed.
It’s also
about compensating you for the impact that disrepairs may have had on your life, your
family,
and your health.
These could include:
Stress, anxiety, sleepless nights, and depression
Lost days at work from asthma symptoms or bronchitis
Every landlord has a legal responsibility to make repairs for
their
tenants in a reasonable
time, and to provide a decent, safe and comfortable home.
If things aren’t being fixed, and you’re unsure what to do next, just
contact
us, the Disrepair Compensation Specialists. We can
help you
find out if you have a claim.
What is a ‘reasonable time’ to make repairs
As a general guide, the landlord has around three months to sort
out
repairs, although
urgent or dangerous problems must be acted on much faster.
A blocked toilet should be fixed in a day for example, but
replacing
rotten window frames
and windows could take much longer.
The landlord needs to know what’s going wrong in order to put
things
right, so ideally, you
will have already informed them of any problems at the property. This doesn’t have
to be in
writing, but emails, texts or dated letters that you’ve sent would be helpful.
If the landlord has not carried out the requested repairs after a
reasonable
amount of time,
you may have a claim for housing disrepair.
the problem should be part of the Landlord’s responsibilities. The
landlord is
not
responsible for general upkeep such as everyday cleaning or decorating.
you must not withhold rent or be in arrears, and must continue to pay
your
rent despite
the issue(s).
the problem must still be outstanding.
you must still be living in the property.
Not certain you have a claim?
We can help you find out! Just fill in the Disrepair Compensation form
Whether you are renting from a private landlord, your local
council or a Housing
Association,
it’s a comfort to know that the law is on your side.
Legally, your landlord must keep your rented home safe,
comfortable and fit to
live in
throughout your tenancy.
We can help with a Disrepair Compensation
claim
If your landlord isn’t acting to put things right in your home, we’re here
to
help.
Go to the Disrepair Compensation
form and simply enter a few details. Click
‘SEND’ and we’ll
make sure an experienced specialist gets in touch with you. They will listen to the problems
you’re having in your rented accommodation, and if you have a housing disrepair claim, they
will
support you every step of the way.
As well as talking about the necessary repairs, you can tell them how the
housing disrepair may
have affected you or your family’s health. If so, the specialist could help you claim
compensation for any stress, sleepless nights and anxiety you’ve suffered, or for lung or
breathing problems caused by the disrepair. See
Claims
Calculator
You can also ask about claiming compensation for personal items that may
have
been damaged by
the disrepair, or for time taken off work to deal with the issues at the property.
You don’t have to cope with the worry and frustration of disrepairs on
your
own. Get in touch
and let us help.
At Disrepair Compensation Specialists, we understand that tenants often feel
powerless. It
can seem as if
no-one wants to hear about the problems in your rented home, and you’re left to struggle
through
each day alone.
That's where we can help, because we understand what you are going through. We believe a housing disrepair claim is about much more than mending broken
windows
or repairing a cracked wall. It’s about compensating you for any harm the disrepairs may
have
done to your health, your wellbeing, your family, your work, and your life itself.
To help tenants with their right to a safe and decent home, Disrepair Compensation Specialists will refer you to our panel of leading UK Housing Disrepair claims advisors.
You are under no obligation if you make a housing disrepair claim enquiry with
us.
We are committed to protecting your details and privacy.
It's simple to make an enquiry, just fill in the simple form and click ‘SEND’.
A friendly and helpful housing disrepair claims specialist will call you back,
usually within 24
hours. They’ll listen to what’s been happening in your rented accommodation, and discuss the
problems with you.
They will also go through the claims process so you know what to expect.
No-one should have to live in a rented home that’s unsafe, unhealthy or poorly
maintained. Fill in
the form today, click on ‘SEND’, and get the expert support you need to make your home life
happier
and more comfortable.
You don’t have to use the services of a claims management company, you can contact the Housing Ombudsman Service and the manage the process yourself for free.
All of our specialist partners offer a no win, no fee service which means that if they don’t win your case for you, you won’t pay a penny. As long as you are honest with the information you provide and keep to the conditions of your agreement, you will not have to pay either your solicitor’s fees or those of the other party.
What are termination fees?
If you cancel your agreement with your solicitor outside of the 14 day cancellation period, then termination fees may apply. Please discuss this directly with your solicitor.
What do I pay if my case is successful?
If your solicitor wins your case, then typically, customers pay fees of 25% including VAT of the compensation amount that is recovered. Please note that this may be subject to your individual circumstances and the actual fee may be more or less than this. You may be required to pay an additional fee for other costs such as after-the-event (ATE) insurance.
Is there any other way I can make a claim?
You don’t have to use the services of a claims management company, you can contact the Housing Ombudsman Service and manage the process yourself for free.
